5 steps to experience less conflict in your day:
- Be quick to hear – when we listen actively we uncover new ideas
- Be slow to speak – it’s one thing to be thought a _______it’s another to open the mouth and prove it
- Don’t be quick to take offense – take nothing personally, hurting people hurt people
- Don’t be angry – question the feeling, we are never angry for the reasons we think we are
- Look from the heart – our perception is not always our reality
